MaxRaqam Legal Center and Support

1. Contact

Support, privacy, and legal requests: developer@mxtr.uz. Official legal pages: raqampolicy.mxtr.uz.

2. What we can help with

• account access, information updates, or account deletion;
• Dealer registration and review;
• listing creation, updates, or status;
• listing complaints and moderation decisions;
• MaxCoin and TOP services;
• privacy and personal data;
• questions about legal documents.

3. What to include

Do not send complete bank-card details, a password, or a one-time confirmation code.

• the email address linked to the account;
• a short and precise description of the issue;
• the relevant listing, Dealer name, or service;
• an image or document explaining the situation, when needed;
• the outcome you expect or your specific question.

4. Response target

5. Dealer transaction issues

Payment for a number, delivery of a SIM card, and number reassignment are handled between the Dealer, buyer, and relevant telecom operator. MaxRaqam may review a complaint about a violation of platform rules, but is not a party to an independent transaction.

6. Operator details

MAXTOUR MOBILE APP "MCHJ". Tax ID (STIR): 313034844. Legal address: Toshkent shahar, Mirobod tumani, Istiqlolobod MFY, Eski Sarikul 5-tor ko‘chasi, 6-uy, 14-xonadon.